Shipping & Delivery
Fast, secure, and reliable shipping to get your guitar to you safely
Shipping Options
Standard Shipping
5-7 business days delivery
- • Free on orders over $500
- • $25 for orders under $500
- • Tracking included
- • Signature required
Express Shipping
2-3 business days delivery
- • $45 flat rate
- • Priority handling
- • Real-time tracking
- • Signature required
Overnight Shipping
Next business day delivery
- • $75 flat rate
- • Premium handling
- • Live tracking updates
- • Signature required
Our Shipping Process
Order Processing
Orders are processed within 24 hours of placement
Quality Check
Each guitar undergoes final inspection before shipping
Secure Packaging
Professional packaging ensures safe delivery
Delivery
Your guitar arrives safely at your doorstep
Professional Packaging
How We Protect Your Guitar
- •Hard-shell case or gig bag included with every guitar
- •Custom foam padding for extra protection
- •Climate-controlled packaging to prevent damage
- •Double-boxed for maximum security
- •Fragile handling instructions clearly marked
Your guitar is our priority - we treat every instrument with the care it deserves
Delivery Areas
Domestic Shipping
We ship to all 50 states in the United States
- • Continental US: All shipping options available
- • Alaska & Hawaii: Standard shipping only
- • Additional fees may apply for remote areas
- • Delivery times may vary by location
International Shipping
Currently available to select countries
- • Canada: Standard shipping available
- • Mexico: Standard shipping available
- • Additional customs fees may apply
- • Contact us for other countries
Tracking & Support
Stay Updated
Track your order in real-time and get notifications at every step of the delivery process
Email Updates
Receive detailed tracking information via email
Online Tracking
Track your order on our website or carrier's site
Customer Support
24/7 support for any shipping questions
Frequently Asked Questions
When will my order ship?
Most orders ship within 24 hours of placement. You'll receive a shipping confirmation email with tracking information.
Do you ship internationally?
Yes, we currently ship to Canada and Mexico. Additional customs fees and longer delivery times may apply.
What if my guitar arrives damaged?
While rare, if damage occurs during shipping, please contact us immediately. We'll work with the carrier to resolve the issue.
Can I change my shipping address?
Address changes can be made within 2 hours of order placement. Contact our customer service team for assistance.
Is signature required for delivery?
Yes, all guitar deliveries require a signature to ensure safe receipt of your valuable instrument.