Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:
- Name, email address, and contact information
- Billing and shipping addresses
- Payment information (processed securely through our payment partners)
- Purchase history and preferences
- Communications with our customer service team
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order confirmations and shipping updates
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With payment processors to complete transactions
- With shipping partners to deliver your orders
- When required by law or to protect our rights
- With your explicit consent
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL encryption for all data transmission
- Secure payment processing through trusted partners
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent for data processing
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: contact@guitarstringsco.com
Last Updated: 8/13/2025